Cornish Gems

Vote for us – British Travel Awards 2018

When it comes to luxury holidays in Cornwall, our Cornish Gems team is passionate about offering our guests beautiful properties to stay, complemented with excellent customer service. So, we’re are thrilled that Cornish Gems has been nominated for a third year at the British Travel Awards 2018 as Best UK Self Catering Holiday Company 2018.

This national award is so important to us as it’s voted by you, our owners, and our loyal guests. We are ‘going for gold’ once again this year, so every vote counts! Please share your support. Voting will take no more than 2 minutes.


Voting closes midnight 30 September 2018.

Why vote for us…

A local company

Cornish Gems was founded in 2007 by Julianne Shelton and Nadia Macer-Wright. They started out in Julianne’s home-town of St Ives with just three properties and now let and manage over 180 of Cornwall’s finest luxury holiday homes.

Being a Cornish company is important to us. Cornish Gems is still owned and run by Julianne and Nadia from our offices in St Ives and Truro and they now employ over 100 people locally.

Sparkling standards

We pride ourselves on delivering a first-class holiday letting experience to both our guests and our owners.

Open the door to any of our hand-picked holiday homes and you won’t just find a home to fall in love with – every Gem must meet our strict criteria and as well as being stylish and practical it must be sparkling clean and reassuringly safe.

We work closely with our owners and assess all of our properties every year to ensure standards are maintained. We also listen to all of our guests’ feedback and, we go above and beyond legal safety requirements so guests know they are booking somewhere that is not only luxurious but safe for their family.

All of our Gems receive:  

  • Annual fire & gas safety checks
  • Weekly and annual fire safety equipment inspections
  • Annual electrical appliance tests
  • Annual chimney sweeps (if applicable)

Local travel experts

We are passionate about Cornwall and our luxury portfolio.  Our experienced local travel advisors will not just help guests choose their perfect Gem but will use their expert local knowledge and recommendations to help create an unforgettable holiday. We also offer a concierge service to help with arranging holiday essentials including babysitters, private chefs, extra housekeeping and those memory-making holiday experiences from surfing to wine tasting.

A warm welcome

Once guests have booked their holiday with us they can look forward to a warm Cornish Gems welcome. Whether it’s a romantic escape for two or a large group getaway for up to 36, our teams, which include in-house maintenance and Gems-trained housekeepers, offer guests a first-class experience from booking through to checking-out.

Every Cornish Gems’ guest receives:

  • Detailed pre-arrival information
  • Local area guides
  • Helpful property information
  • A welcome pack to get the holiday started
  • A courtesy call within 48 hours of arrival
  • Customer service assistance until 10pm, 7 days a week during their stay
  • Exclusive loyalty discounts

We pride ourselves on making luxury holiday dreams in Cornwall come true.

We hope you’ll support us and vote for us in the British Travel Awards 2018.

Thank you, from all of us at Cornish Gems!