The Gems Experience

A property management service second to none in Cornwall

We understand that opening the doors to visitors can be daunting. Our in-house Quality and Compliance Assessor, Portfolio Consultants and Property Supervisors are on hand to put your mind at ease. With a guided approach, we will ensure the smooth transition from home to luxury holiday rental.

We’re proud to have been the first holiday letting agency in Cornwall to offer property owners a fully managed solution, when we identified a gap in the market and launched Cornish Gems back in 2007. 10 years on, with significant investment into the organisational structure of the Property Management department and resources to optimise performance, we strive to deliver outstanding service standards at competitive changeover rates.

Covering most of Cornwall, from coast to coast, our experienced team of 11 regional Property Supervisors offer a bespoke service tailored to your requirements. In addition to managing changeovers, your dedicated Property Supervisor will carry out regular inventory and maintenance checks.

As a thank you for choosing our fully managed service, owners are also offered significant discounts on changeover management fees for private holidays in their own holiday home.

Cornish Gems Property Management Service, what’s included:

the cornish gems experience
  • A professional housekeeping service
  • A dedicated full time, property supervisor and housekeeping team
  • Complimentary luxury welcome gift for guests
  • Luxury linen and towel package
  • Regular maintenance reporting
  • Regular inventory checks
  • Annual quality assessment and report
  • Dedicated online owner account providing a range of benefits including; access to monthly financial statements, property activity log, important documentation and legislation (H&S etc)

To name but a few...

Be reassured in the knowledge that all of our Property Management team are employed by Cornish Gems. Furthermore, our team our extensively trained to clean to exceptional standards and have a fundamental awareness of Health & Safety best practice. Your dedicated housekeeping team are on hand to ensure your property is cleaned and managed to the levels that you, and our discerning guests expect.

Hear what our clients say...

"I've dealt with practically every department of Cornish Gems during their management of my property in Port Isaac, from lettings and inventory to maintenance and housekeeping. The team are all helpful, efficient, caring and above all friendly. Keeping that ethos close, employees thrive alongside employers and together the organisation succeeds."

R Wills, property owner, Port Isaac.

"Jo is a brilliant housekeeping property supervisor and I have absolute faith in her and her team who do a wonderful job looking after my holiday home in St Ives, ensuring it's perfectly presented for guests. Jo uses her initiative and gauges the level of communication between us perfectly. The guest book regularly has entries congratulating the housekeeping team and these comments are well deserved."

A Williamson, property owner, St Ives

Cornish Gems are happy to consider new properties with an existing housekeeping team in place.

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