First class customer service

During your stay with us, our helpful and knowledgeable customer service and maintenance team are on hand to provide daily assistance. We pride ourselves on being effective at problem solving and positively impacting your Cornish Gems holiday experience.

From your initial enquiry to your arrival back home after your stay, our helpful and friendly team will alleviate your holiday worries, leaving you to simply enjoy your holiday.

  • Comprehensive pre-arrival welcome information helping you plan your journey
  • Extensive local area knowledge
  • Out of hours service for peace of mind during your stay
  • High standard of cleanliness and maintenance throughout all Cornish Gems properties
  • Post arrival courtesy call to answer any questions you may have
The Cornish Gems experience
The Cornish Gems experience

Hear what our guests have to say:

Couldn’t fault Cornish Gems at all. Very professional and helpful. Wouldn’t hesitate to recommend them."

Thank you for a wonderful holiday. The welcome pack was the best we have ever seen and the communication and information throughout was superb. Had great trouble getting everyone to leave the house!!! It was superb."

This was our second visit, we enjoyed it even more than the first time. We are very impressed with the customer service you provide and having used other companies for our holidays in Cornwall, we believe that you really do stand out from those other companies."

Make an Enquiry

or call us on 01872 241241